Hair Power is the sole owner of the information collected on this site. We will not sell or rent this information to others, PERIOD.  We will share this information with freight and banking service providers, only to the extent necessary to facilitate a transaction, NO MORE.  Hair Power collects information from our users at several different points on our website.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.
 
Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information in AN AVERAGE / AGGREGATE FORM ONLY. IP addresses are NOT linked to personally identifiable information.

Sharing

We occasionally use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
 
Links

This web site contains links to other sites. Please be aware that we [Hair Power (Aust) Pty Ltd] are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address.  Hair Power will automatically send the friend a one-time email inviting them to visit the site. Hair Power stores this information for the sole purpose of sending this one-time email. The friend may contact Hair Power at info@humanhairsales.com to request the removal of this information from their database.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.  Hair Power knows all about keeping customers SAFE AND SECURE – ITS OUR JOB.  If you have any questions about the security at our website, you can send an email to info@humanhairsales.com

Special Offers

Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Correction/Updating Personal Information:

If a user’s personally identifiable information changes (such as your post code), or if a user no longer desires our service, WE WILL provide a way to correct, update or remove that user’s personal data provided to us IMMEDIATELY. This can usually be done at the member information page or by emailing our Customer Support, info@hairpower.com.au

Choice/Opt-out

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at info@hairpower.com.au

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it and the circumstances, if any, we disclose it.